Air Canada Missed Flight Policy

Here’s a summary of Air Canada’s “missed flight” (no-show) policy as it applies to Business Class (and other cabins):

What constitutes a “no-show”

To avoid being marked a no-show, you must cancel or change your reservation at least one hour before departure (or, in some cases, within 3 hours after scheduled departure if re-protection is arranged) Failing to do so—even if you simply didn’t arrive at the airport—means you’re a no-show.

Consequences of a no-show

• Forfeiture of unused segments: Your outbound no-show will automatically cancel any remaining flights on your itinerary (including return or connections)
• Loss of fare value: You generally forfeit the paid fare for the missed flight; only government taxes may be refundable if you proactively cancel in time

Rebooking after a missed flight

Voluntary reasons (you simply missed it):

• You may request to rebook on the next available flight in the same fare class, subject to availability
• You’ll likely pay a no-show fee (varies by route, often CAD 100–300) plus any difference between your original fare and the new fare

Involuntary reasons (Air Canada delays/cancels):

• If AC cancels or delays your flight by 3 hours or more, or reroutes you to different airports or additional stops, you’re eligible for rebooking at no extra charge or a full refund for the unused portion

Refund eligibility

• Refundable tickets: If you hold a refundable Business Class fare and miss your flight, you can request a refund of the unused segment (cancellation fees may still apply if outside voluntary-refund window).
• Non-refundable tickets: Typically non-refundable; however, the unused value can often be held as a credit toward future travel (minus fees).

What to do if you anticipate missing your flight

1. Cancel at least 1 hour before departure to avoid no-show penalties.
2. Contact Air Canada via the app, website (“Manage Trips”), or call center to explore rebooking or cancellation.
3. Review your fare rules on your itinerary receipt or online under “Trip Review” for specific change/no-show fees and refund terms.

Key takeaways:

• Cancel ≥ 1 hour before departure to avoid being a no-show.
• No-shows forfeit all remaining segments—rebooking incurs fees.
• Involuntary disruptions (AC-caused) entitle you to free rebooking or refund.
• Refundability depends on your fare’s rules (refundable vs. non-refundable).