Air Canada Flight Change Policy
Here’s a detailed look at Air Canada’s flight change policy for Business Class (Latitude, Premium Business, Signature Class) fares:
Change Fees
Latitude & Flex Fares (fully flexible Business):
- No change fees for itinerary changes made any time before departure (as long as rebooking is completed prior to departure).
Latitude & Flex Premium Business:
- Same as above—zero change fees.
Restricted Business Fares (e.g., Tango Business on some transborder routes):
- Change fee applies, typically CAD 100 – 250 per direction, depending on route and market .
Fare Difference
Any change—even on zero-fee fares—may incur a fare difference if the new flight’s fare is higher than your original fare. Conversely, if the new fare is lower, the difference is credited as an EMD (Electronic Miscellaneous Document) valid toward future travel .
Change Windows & Deadlines
- Before departure: Changes may be made up to 1 hour before scheduled departure via “Manage Trips,” the mobile app, or call center.
- Within 24 hours of purchase: All tickets booked directly with Air Canada are eligible for a free cancellation or change (even if normally non-flexible), provided the reservation was made 7 or more days before departure .
Same-Day Flight Changes (“Latitude Attitude”)
- Same-day standby is available at no fee for Latitude and Flex fare customers, subject to seat availability on earlier or later flights on the same day.
- Business-Class Priority: Business clients have priority on same-day standby ahead of Economy and Premium Economy.
How to Change Your Flight
Online/Self-Service:
- Go to Manage Trips on AirCanada.com or in the mobile app.
- Select “Change flight,” choose new flight(s), and confirm.
Call Center or Travel Agent:
- Provide your booking reference; agent will process changes and advise any fees or fare differences.
Airport Counter:
- Approach a Service Desk agent before check-in closes (at least 1 hour pre-departure) to request a change.
Special Situations
Irregular Operations (flight delays, cancellations):
- No fees or fare differences apply—Air Canada will rebook you at no charge on the next available flight in the same cabin.
Elite Status Waivers:
- Aeroplan Super Elites enjoy fee waivers on most fares, even some that normally carry a change fee .
Key Takeaways for Business Class Travelers
- Fully flexible Business fares (Latitude/Flex) carry no change fees, but fare differences still apply.
- Restricted Business tickets incur change fees (CAD 100–250).
- All bookings enjoy a 24-hour risk-free window for free changes/cancellations.
- Same-day standby is complimentary for Latitude/Flex clients.
- Irregular-ops and top-tier elites receive additional waivers.