Delta Airlines Cancellation Policy

Delta Air Lines’ Business-Class (Delta One & First Class) cancellation rules as they stand on May 17 2025. Always double-check the exact fare rules shown at booking, because a few special-promo or consolidator fares can differ.

Risk-Free 24-Hour Cancellation

• Every ticket purchased directly from Delta (including Basic Economy) may be cancelled within 24 hours of purchase for a full refund to original form of payment as long as you cancel before departure.

How to Cancel

1. Go to My Trips on delta.com or the Fly Delta app.
2. Choose “Need to Cancel?” → “Start Flight Cancellation.”
3. The site shows whether you’ll get a refund or an eCredit and any fee that will be deducted before you confirm.
4. Or Contact Our Customer Support TollFree Number

If you booked through a third-party agency, you must cancel through that agency.

Involuntary Cancellations & Major Schedule Changes

If Delta cancels your flight, or a delay/schedule change causes you to arrive 3 hours or more later than originally scheduled, you may choose either:

• Rebooking on the next available Delta flight at no cost, or
• Full cash refund for the unused portion of your ticket, even on non-refundable fares.

eCredits at a Glance

• Stored in your SkyMiles profile; transferable only to the original passenger(s).
• Must begin travel within one year of the original purchase date.

Quick Tips

• Upgrading after purchase? You can still apply Global Upgrade Certificates or pay a fare difference without losing refundability.
• Booked with SkyMiles? Award tickets in Delta One/First follow the same fee-free rules as paid flexible tickets on U.S./Canada-originating itineraries. Where a fee applies, it is deducted in miles.

For anything unusual—multi-carrier itineraries, travel originating outside North America, or corporate-contract fares—always read the specific fare rules or call Delta before cancelling.