Delta Airlines Name Change Policy
Delta Air Lines maintains a structured policy regarding name changes on Business Class tickets, primarily allowing corrections for minor errors and legal name changes, while prohibiting complete name transfers. Here's a comprehensive overview:
Delta Business Class Name Change Policy
1. Minor Name Corrections:
- Eligibility: Corrections for typographical errors, such as misspellings or inverted first and last names.
- Fee: No charge if the correction is made within 24 hours of booking.
- Post 24 Hours: Business Class ticket holders are typically exempt from name correction fees even after 24 hours.
- Limitations: Corrections are generally limited to a maximum of three characters in the last name.
2. Major Name Changes (Legal Reasons):
- Eligibility: Changes due to marriage, divorce, or adoption.
- Documentation Required: Legal documents such as a marriage certificate, divorce decree, or court order.
- Process: The ticket must be reissued with the correct name, and a new Passenger Name Record (PNR) is generated.
- Fee: A fee may apply, and any fare difference at the time of reissuance must be paid.
3. Restrictions:
- Non-Transferable Tickets: Delta does not permit the transfer of tickets to another individual.
- Single Correction Policy: Only one name correction is allowed per ticket. Subsequent changes require ticket reissuance.
How to Request a Name Change
Online:
- Log in to your Delta account and navigate to "My Trips."
- Select the reservation you wish to modify.
- Click on "Modify Flights" and follow the prompts to correct the name.
Customer Service:
- Provide your booking reference and the necessary documentation for verification.
Airport Ticket Counter:
- Visit a Delta ticket counter at the airport with your identification and supporting documents.
24-Hour Risk-Free Period
- Policy: Delta allows free cancellations or modifications within 24 hours of booking, provided the flight is at least seven days away. This enables passengers to correct any errors without incurring fees.
Required Documentation for Legal Name Changes
For legal name changes, passengers must provide:
- A valid government-issued photo ID.
- Legal documents supporting the name change (e.g., marriage certificate, divorce decree, court order).